Shipping and Return Policy

 

Discount Spray Equipment has suspended international shipping.
We do apologize for the inconvenience.
 

discountsprayequipment.com ships with UPS, FedEx and US Postal Service.

Realizing that shipping is of great concern to our customers we promise to never mark up and profit from shipping charges. We do not charge handling fees or throw in extra hidden charges.We will actively pursue ways to lower the shipping costs and pass the savings on to you, our customer.

 

In-Stock (IS) orders will ship the next business day from the day the order was placed.

 

Out-of-Stock (OS) orders will be shipped within 48 hours if over 1000.00 unless backordered at the manufacturer. Orders under 1000.00 will be shipped within 3 weeks from order date unless backordered at the manufacturer. We will notify you immediately if your order is backordered or out of stock.

 

• Business days consist of Monday-Friday, excluding legal holidays.

• All shipping charges are subject to change.

• All orders shipped to Canada must select USPS Priority Mail (Canada) USPS Overnight to Canada is currently available to corporate accounts only

 

Holiday Shipping:

Due to the Holiday rush and supplier availability orders placed after Dec 19th (unless air shipped) will not arrive in time for Christmas.

 

To make special holiday shipping arrangements or to check the status of your shipment, please email us at sales@discountsprayequipment.com. Should an item be delayed, you will be notified immediately following your order, by e-mail, or by a return phone call of the expected shipping date. We suggest you order early to avoid possible delays. We apologize for any inconvenience this may cause.

 

Shipping to PO Boxes:

PO box orders must be shipped via US postal service. The order must be shipped to a physical address or PO Box matching the billing address on the credit card used. Please email us at sales@discountsprayequipment.com if you need to setup a different method of shipping your order.

 

Orders going to Alaska and Hawaii will be shipped by US Priority Mail

 

The US postal service will be used as a shipping method to the following states:

 Alaska, Hawaii , Virgin Islands, Guam, Federated States of Micronesia, Palau, Puerto Rico, American Samoa, Marshall Islands , Northern Mariana Islands and all Military " States " (Armed Forces Africa -AE, Armed Forces Americas-AA (Except Canada ), Armed Forces Canada-AE, Armed Forces Europe-AE, Armed Forces Europe-AE and Armed Forces Pacific-AP

 

UPS Shipping Methods and Transit Times

UPS Delivery Method and Service
Next Business DayDelivery as early as 8:00 a.m.UPS Next Day Air Early A.M.
Next Business DayDelivery typically by 10:30 a.mUPS Next Day Air
Next Business DayDay Delivery typically by 3:00 p.m.UPS Next Day Air Saver
2 Business DaysDelivery typically by 10:30 a.m.UPS 2nd Day Air A.M.
2 Business DaysDelivery typically by end of dayUPS 2nd Day Air
3 Business DaysDelivery by end of dayUPS 3 Day Select
4-5 Business DaysDelivery by end of dayUPS Ground

Orders placed from discountsprayequipment.com originate from Minnesota or Arizona

 

Map below indicates UPS Ground Service

Map below indicates FedEx Ground Service

International Commerce

We welcome all international orders however our website will accept orders only from Canada and the United States . If you are interested in placing an order and reside outside these two countries we ask that you contact us through email at sales@discountsprayequipment.com. Include the product you are interested in and your shipping address.

 

Customs

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from discountsprayequipment.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

 

Customs forms for all international packages list the value of your order's contents by product type. For example, orders containing a Wagner PaintCrew, Replacement Spray Tip, and 2-PK Gun Filters will be listed in a way similar to the following example:

Product TypeUnit PriceGen. Description of Goods
1-Wagner PaintCrewDeclared Value: $175.00Paint Equipment
1-Replacement Spray TipDeclared Value: $23.00Parts
1-2PK Gun FiltersDeclared Value: $5.00Parts

discountsprayequipment.com will not ship any package internationally without the true declared value of the package on Customs receipt. There will be absolutely no exceptions, as doing otherwise is simply fraudulent.

 

No Hassle Return Policy:

We understand that it may be hard to shop for some of our products online without the ability to touch and see the products first hand. This is why we have a no hassle 20 day return policy. If for any reason you are not happy with your order, you can return it within 20 days for a full refund on the product total. There are no restocking fees on exchanges for the same product or on a product of equal value.

 

All returned merchandise must be new, and complete with all tags attached, and still in original packaging. No returns on reconditioned, closeout or discontinued products. No returns will be approved and/or credited if the merchandise has been used, worn or damaged in any way.

 

Holiday Special!!! - 45 Day Return Policy.

Applies to orders placed during December 1st - December 25th

 

Ship returns to the following address:

Discountsprayequipment.com

Attention: Returns Dept.

310 West HWY 212

Norwood Young America, MN 55368

 

Checking Order Status:

E-mail us to check your order at shipping@discountsprayequipment.com, please include your full name and order number with all inquiries.

Free Shipping Promotions

Discountsprayequipment.com will offer FREE Shipping on selected products at different times throughout the year. When a FREE Shipping promotion is offered, the promotional product will be shipped using UPS Ground Service. Items purchased in addition to the promotional product will be subject to shipping charges. Free Shipping is only available in the continental U.S.A.

 

Merchandise Availability:

We order our merchandise to be available before it is on our website. However, we may sometimes experience greater than expected demand for an item or an unforeseen delay in shipment to us. Should an item be delayed, you will be notified immediately following your order, by e-mail, or by a return phone call of the expected shipping date. We suggest you order early to avoid possible delays.

 

Payment Methods

• Visa

• MasterCard

• Discover

Discountsprayequipment.com Net 30 Preferred Account by PRIME Group Financial

Discountsprayequipment.com Gift Certificate (Coming Soon!)

 

Credit Card Verification

Address verification is a precautionary measure discountsprayequipment.com performs to ensure your safety and deter fraudulent activity. The nature of online shopping does not permit us to request a traditional form of identification, such as a driver's license, like a standard brick & mortar store. We instead conduct address verification through your credit/debit card issuer to confirm your identify and verify the validity of your purchase, ultimately protecting your credit and privacy.

 

If you wish to ship to an address other than your billing address, please contact your issuing bank and have your shipping destination added as an authorized alternate ship-to address in the record/memo field. We will contact your card issuer using the bank number you have provided to verify this information after you've placed an order. Please allow an extra day to verify any alternate ship-to address.

 

Both your billing and shipping addresses must be verified before an order will ship. If you encounter any trouble when attempting to add an alternate shipping address, let the card issuer know that you are placing an online order and that the retailer must verify your personal information before shipment to eliminate the possibility of fraud. Then, simply let us know and we will re-attempt address verification to complete the processing of your order.

 

Orders with the same billing and shipping address are more likely to ship same-day.

 

 

What is the CW2 Number?

CW2 is an important security feature for credit card transactions on the Internet and over the phone. "CW" stands for "Card Verification Value" and it is the three- or four-digit number printed in the signature space on the back of most credit cards and on the front of American Express cards, like this:

Visa VerificationMastercard Verification

This number is printed on your MasterCard & Visa cards in the signature area of the back of the card. (it is the last 3 digits AFTER the credit card number in the signature area of the card).

 
American Express Verification

You can find your four-digit card verification number on the front of your American Express credit card above the credit card number on either the right or the left side of your credit card.

Credit Card Verification Number (CW2)

Some newer credit cards only show the last four digits of the credit card number on the back, followed by the CW2 number.

 

The CW2 number enhances fraud protection and helps to validate two things:

1. The customer has the credit card in their possession.

2. The credit card number is legitimate

 

Website contents:

We believe the contents and specifications of our website are correct. We assume no liability for any errors in listings, specifications, part numbers, prices or model applications. We reserve the right to change specifications, product descriptions, product quality, pricing and applications at any time without further obligation. The reproduction of any material from our catalog or website is forbidden without our written permission.

 

 

Promotions and Discounts

We reserve the right to cancel or modify a promotion or discount at any time without obligation. There are no adjustments given on previous purchases if a promotion becomes active after a purchase. Discounts cannot be combined with other promotions and free product.